2.4 F:Points / Reward Points
F:Point is one kind of reward point earned through using the Fanfare platform. Similar to reward points from Super Shops, e-commerce stores, or credit cards, F:Points can be used to access benefits within the Fanfare ecosystem. However, unlike other reward points, F:Points are exclusively tied to the Fanfare platform and cannot be used or transferred outside of it.
2.4.1 F:Point Restrictions:
F:Points are non-transferable. You cannot share, sell, or trade your F:Points with other individuals. Attempting to use F:Points as a form of currency or to exchange them for goods or services outside of Fanfare is strictly prohibited. Any such actions may result in penalties, including but not limited to suspension or termination of your Fanfare account.
It is also highly prohibited that Fanfare as an organization or stakeholders of Fanfare can’t buy or sell any F:point from or to anybody. Fanfare neither requests nor encourages any monetary transactions in exchange of F:points. These are reward points, earned through user activities and can only be redeemed as discounts when purchasing products or services within the Fanfare ecosystem.
2.4.2 F:Point Redemption:
You can redeem your F:Points for various benefits within the Fanfare platform, such as discounts on Fmart purchases, in-app subscription fees, or access to exclusive features. Specific redemption options and terms may apply.
Currently, a 1 (one) taka discount can be availed for every 5 (five) reward points redeemed. However, this discount rate may be changed or discontinued at any time at the sole discretion of Fanfare Bangladesh Limited.
2.4.3 F:Point Penalties:
Repeated order cancellations, product returns, or suspicious activity may result in F:Point penalties, account suspension, or termination. Fanfare reserves the right to take legal action in cases of severe or repeated violations.
2.4.4 FAQs RELATED TO F:POINTS
2.4.4.1 How can I increase my F:points (reward points)?
Fanfare always welcomes a new user by rewarding his/her registration process for updating some basic info. After successfully logged-in, there are many ways to earn/increase F:ponts, such as video monetization, winning a contest, sports prediction and referral-registration etc. Moreover, fanfare is on the way of rewarding user’s in app activities by giving F:points. We’re continually exploring new ways to reward our users.
2.4.4.2 Can I buy or sell F:points?
The buying or selling of F:point is strictly prohibited, whether to another user, an outsider, or even Fanfare itself. F:point cannot be bought or sold in any form. This facility is only for redeeming as discounts when purchasing products or services within the Fanfare ecosystem.
2.4.4.3 Can I transfer my F:points to another Fanfare user?
No, F:pont is nontransferable to anybody, this reward points can only be redeemed by you from your account.
2.4.4.4 Can I use my F:points out of Fanfare?
No, there is no way to use your F:pont anywhere other than Fanfare platform.
2.4.4.5 How can I redeem my F:points (reward points)?
There are various ways and very simple. At the time of purchasing products or services from Fmart, paying in app subscription fees, accessing some features or facilities as designed and specified only for the Fanfare app users. Generally, you are allowed to enjoy maximum 80% discount on every purchase which is subject to redeem up to 75% of the reward balance.
2.4.4.6 Will my F:points expire?
Your F:Points currently do not expire. However, we reserve the right to modify this policy in the future. We will provide ample notice of any changes.
2.4.4.7 How can I check my F:Points balance and history?
Login to your Fanfare account and click on three dots on the top-right corner, you’ll find ‘My Reward’ in the list. You’ll see your reward balance by clicking on the ‘My Reward’. For viewing the details, you have click on ‘History’.
2.4.4.8 For what reasons my F:points can be forfeited or taken back?
Any fraudulent activity, abuse, or misrepresentation related to Fanfare platform may result in the forfeiture of earned F:Points and other applicable penalties. Specially, non-human related referral and suspicious activities might lead to the revocation of F:Points. Moreover, repeated order cancellations, returning products from the point of delivery may also cause penalties. Any such actions may result in penalties, including but not limited to suspension or termination of your Fanfare account.
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Email: support@fanfare.com.bd